Parent FAQs

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Learn answers to our most common questions.
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To directly enroll your child in Launch Virtual Courses, please visit fueledbylaunch.com/getting-started/how-to-enroll/ for more information about enrolling with Launch. You may also enroll your child with a Launch Partner school district by contacting a Launch Partner. A complete list of Launch Partner's contact information can be found here: fueledbylaunch.com/district-partners/member-directory/.

Launch provides parents and guardians with an enrollment report before the student’s course begins (or, if they’re enrolling later in the term, after they are enrolled). This report includes login information such as usernames and passwords for both the student’s account and the parent’s monitoring account, Parent Portal.

Yes. Launch provides parents with a Parent Portal account where they can see their child’s grades, courses, teacher information, and more.

Launch students contact their teachers with content-related questions, and 6th-12th grade students are also able to attend office hours with their teachers as needed. If students have tech issues, they may contact our technical support team from 7:00 AM to 5:30 PM Monday to Friday by live chat through Canvas, by phone at 417-523-0417 or email at support@fueledbylaunch.com.

Yes. Since all of Launch’s curriculum is aligned to Missouri learning standards, it covers the same topics and units that are delivered in seated school buildings. Launch’s digital development team works with teachers and curriculum specialists from Springfield Public Schools to write course content. This content is delivered by Missouri teachers who live in and work at Missouri school districts statewide.

Each Launch course is taught by a highly-qualified Missouri certified teacher who lives and works in a Missouri school district. Elementary students have fully synchronous learning with personalized instruction, and secondary students have the option to take live or asynchronous courses.

No! Launch limits class sizes in accordance with DESE to allow each of our teachers to provide more one-on-one instruction and support for each student. Launch teachers work to build relationships with parents and families.

Launch recruits and trains experienced Missouri certified teachers to write and teach Launch courses. All teachers hold current, valid Missouri teaching certificates and are considered experts in their field. To apply for a Launch teaching position go to sps.org/jobs.

Launch is an online virtual program administered by a non-profit Missouri school. Housed at Springfield Public Schools in Springfield, MO, Launch has access to thousands of Missouri educators across the state who not only teach the courses, but write them too. Launch’s state-wide collaborative approach has ultimately lead to a unique opportunity to offer access to instruction and courses that would not otherwise be available due to lack of resources and teachers in some districts. Educators across the state are networking and learning together like never before to reach common goals - educating Missouri’s children. In addition, revenue generated at Launch goes directly back into educating Missouri children and not into the pockets of for-profit organizations.

Online courses developed through Launch undergo a rigorous development process that starts with Missouri teachers designing courses using Missouri Learning Standards, utilizing curriculum experts and Digital Learning Developers. A formal review process is also built into all course development. The annual review process ensures courses maintain relevance, contain the latest resources, and meet accessibility compliance.

Yes, students can add or withdraw from classes and make other schedule adjustments with some assistance. Students may contact their counselor through the Launch Cares banner on their course homepage and select "My Course Schedule" from the menu. Launch partner district students can make changes with their school district’s counselor or Launch liaison, while students enrolled directly with Launch can contact their assigned counselor for more information.

Yes. Launch can make accommodations listed in IEP and 504 plans. In addition, Launch offers special education services for a variety of core courses at the secondary level. If you would like to learn more about enrolling your child into Launch’s special education courses, reach out to your home school counselor.

First, relax! All student workbooks are mailed directly to your home—check your mailbox; it may already be there! If not, your child's teacher can request a new workbook to be sent to you and will confirm your mailing address with you. You can also reach out to supplies@fueledbylaunch.com for further assistance and shipping information.

Stay calm— your teacher will understand if you haven’t received your heart rate monitor yet, and we’ll do our best to get it to you as soon as possible! If you’re a Launch partner district student, contact your school counselor or Launch liaison to see if your monitor is available for pick-up at the school. If you’re an SPS student, reach out to your teacher. Note that elementary P.E. courses don’t use heart rate monitors, so elementary students won’t be provided with one. You can also email supplies@fueledbylaunch.com for assistance and shipping updates.

To be able to access everything in their online classes, students need to log in to both their online course and their Google Drive account. To log in to Google Drive, students use their @sps.org name as their username; their password will be the same default password that they used to log in to your online course. If you still cannot log in, you may call the support team at 417-523-0417 or email support@fueledbylaunch.com.

Parents and Guardians are not charged tuition for Launch courses. For more information about enrolling with Launch, please visit fueledbylaunch.com/getting-started/how-to-enroll/ . School districts may request pricing information from Marketing & Engagement manager Savannah Waszczuk at partners@fueledbylaunch.com.